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The 21Bet Terms and Conditions and Bonus Terms Explained
The 21Bet terms and conditions page may not seem the most exciting on paper, but we still believe that it is a very important part of the betting process. In order to get you completely up to speed, we have taken the effort to reproduce the main points of the T&C’s below, with our attendant comments. Included is the rules on bonuses, deposits and withdrawals, self-exclusion, customer services and complaints (misspelled on the website) and cashing out. If there is anything that you want to learn more about, you can always head to the 21Bet Terms and Conditions page directly on their website.
The 21Bet Bet T&C’s
Below are the 21Bet Terms and conditions. Where necessary, we have highlight certain sections and provided certain clarifications for your benefit.
1. General – Sportsbook and Casino
Each bonus, promotion and/or special offer is subject to its own specific terms. The player agrees to read and understand the terms applicable to each bonus they collect. 21 Bet reserves the right to rescind any bonus or special offer or promotion at any time. 12.2 Except where otherwise stated, all bonuses offered on 21 Bet are limited to one per person, IP address, address and/or household.
Comments: This is important to take note of. To learn more about how the welcome offer works, why not head to our exclusive 21Bet bonus page now?
6. Withdrawal Management Fees
We realise that for some Customers gambling might become a serious problem and for such Customers we offer a self-exclusion option for a period from six months up to permanent exclusion, as per a Customer’s request. If you wish to self-exclude, please either contact Customer Services specifying the period you wish to be self-excluded for, or choose the “Self-Exclude” option found within your “My Account” section of this website. If you choose to contact Customer Services, kindly note that it may take up to 24h to process your request.
Comments: This is a very important thing for a bookmaker to focus on. If you think you are addicted to gambling in any way, shape or form, we would recommend getting professional help.
8. Account Closure
9. Casino Specific Terms and Conditions
11. Customer Services and Compliants
If you have any complaints, experience any problems or wish to contact us for any other reason, please contact us at support@21Bet.co.uk
Any complaint or claims of any nature, also with regard to your Account statements or Account balance, should be communicated to us as soon as possible by contacting our Customer Support, from the publication of the information on the Website which has given rise to the complaint, and/or within 6 months of the issue occurring;
The communication must contain the following information:
- a) Account Log-In ID;
- b) registered First Name and Surname;
- c) explanation of the issue and the complaint/claim;
- d) specific dates and times associated with the complaint/claim (if applicable)
Comments: We would recommend writing down all your personal information and logging your bets, so if anything happens you have all the necessary data close at hand.