Genting Bet – The #1 Review of the Sports Betting Site

Genting is a Malaysian super business that stands as one of the most recognisable online and offline casino brands in UK and the rest of the world. Now, after great success in the sector, they’ve decided to expand their operations into the bookmaking business with a sleek sports betting site. How has the business fared since embarking on its sports betting journey? Find out here in our full review.

Our Rating of Genting Bet
  • Betting Options:8,000
  • Sports Markets: 25
  • Odds Level: up to 94.90%
  • Licensed By:UK Gambling Commission
OUR OVERALL RATING72/100Good Operator  •

In the following sections, we’ll be taking a close and proper look at the Genting Bet betting site and its features. In the most complete review of the operator to date, the odds levels, the quality of the customer service, the live betting platform and all the other important areas you can think of, will be subject to thorough testing. Keep reading below for the full report.

An Overview of the Betting Options8

The betting options at Genting Bet aren’t quite as fruitful as you’ll see on some of the other betting sites featured in our review series. There are 25 sports markets in total, and the overall quality of the coverage of these sports varies significantly.

Sports Markets & Bet Types

The fact that there aren’t as many sports available here as at perhaps, say, William Hill, isn’t too much of an issue as there’s still a good number of options supported. All the most common markets in football, tennis, golf and cricket are well covered, and there are also a few more niche markets, such as eSports, Australian Rules and GAA Hurling available. The real issue is regarding the coverage of these sports, however, as apart from football – where there’s a top selection of competitions available for betting – there’s nowhere near the same number of betting markets you find at some of the more established sites.

The Most Popular Markets at Genting Sprite
Football Horse Racing Tennis Golf Greyhounds
Premier League Cheltenham Gold Cup Atlanta Solheim Cup British Derby
English Championship Champion Hurdle Davis Cup 2017 PGA Championship Monmore
Italian Serie A Champion Chase Bastad U.S Open Nottingham Dogs
Spanish La Liga St Leger Granby Ryder Cup Sheffield
Champions League 2000 Guineas Stakes Nanchang Open Championship Romford
UEFA Super Cup 1000 Guineas Stakes Binghamton Czech Masters Golf Scottish Derby

Football, being the main market for punters in the UK, is of course stacked with a whole range of leagues and competitions from all around the world, including age-group tournaments and women’s competitions. You won’t, for instance, find the same number of daily horse or greyhound races as you would at some of the more renowned bookies. Also, for sports such as golf, rugby and even tennis, you won’t find the same volume of tournaments to bet on, and match bets aren’t always as readily available – the same applies for rugby and darts.

In-Play Betting and Live Streaming

While the operator does have a live betting platform, live streams are something that is not currently offered as a part of the service. We’ll taking a good look at the in-play area and all of its features over on our complete Genting Bet live betting review page.

Multiples Betting Options

Multiples betting options are well looked after at Genting Bet, with the operator allowing you to add up to 15 different selection to your bet slip. With this, you’re able to make giant accumulator bets of up to 15 folds, and also choose between a range of multiples bet types such as the Lucky 31, the Super Yankee and the Heinz.

When you start adding multiple selections to your bet slip you’ll notice that it the selections themselves are divided from top to bottom: singles at the top, multiples at the bottom. This allows you keep your singles separate from your multiples bets and see exactly how much your potential earnings are from each.

Bet & Win Limits

Unfortunately, when it comes to betting limits, Genting Bet fall quite some way below the mark. The lower betting limits aren’t a problem as punters are able to wager as little as 1p on individual betting markets. The maximum winnings, however, are capped at £100,000, which is considerably lower than online bookmakers such as William Hill that set their maximum at a whopping £2million. Here you can see that the bookie will have to make some serious improvements in the future if they are to compete with the very best in this area.

Odds Levels 7

Truth be told, the odds levels at Genting Bet are ok, but not really anything worth getting too excited about. There are some sports in which the numbers are good, such as for darts and cricket where they peak at 94.90 and 94.91% respectively. On average, though, they are some way below the best in the business.

Odds Levels for the Largest Sports Markets
  • .
  • Football93.26 - 94.88%
  • Cricket93.12 - 94.91%
  • Boxing91.38 - 92.86%
  • Tennis92.36 - 94.22%
  • Ice Hockey88.81 - 92.76%
  • Rugby Union90.01 - 92.24%
  • Darts93.01 - 94.90%
  • Horse racing78.83 - 89.82%
  • Greyhounds73.04% – 77.80%
  • ..
  • .....
  • Return to Player (%)

If you’re on the hunt for an online bookmaker with some really outstanding odds prices, we’d recommend checking out BetVictor, where the prices for football reach as high as 98%, or Betfair where the in-play prices peak at 94.6%.

The Genting Bet Platform 7

The Genting Bet platform has been developed by the FSB software company, a busisness dedicated to supplying top-quality sportsbook solutions. You can see that they’ve done a good job here as when you first land on the site you’ll notice the clean, aesthetic design and the logical layout, which makes using the sportsbook a real pleasure. On the left-hand side of the screen you’ll find quick links to the most popular betting markets on the site; just below this you’ll see the list of available football icons, and just below this is the full list of a-z sports markets. The main toolbar icon at the very top-left corner of the screen provides quick links to the promotions page, the blog page, the betting rules and info relating to customer support, while the menus located to right of this allow you to navigate between the Live Casino, Casino and Slots platforms.

The in-play area looks and operates just the same as the pre-match betting area and can be accessed in two ways. You can click the IN-PLAY menu located just above the QUICK LINKS section at the top of the screen, which will give you a complete overview of all the sports currently in-play and those due to start later in the day. Or, alternatively, the middle section of the homepage also allows you to view and click on all the upcoming and underway live betting markets on the site.

How to Place a Bet

The bet placement process here at Genting Bet is a good example of how making a wager at an online betting site should look. From logging in to selecting your bet and reaching the bet confirmation stage you only need six steps.

To add a selection to your bet slip simply click on the listed odds price next to your desired betting market; this will prompt the slip to pop up in the right-hand corner of the screen. Once the slip is visible, enter the amount you wish to wager into the empty stake box, check your potential returns, and the bet once more to make sure everything is how is should be, then click on the BET NOW button to confirm the selection.

Additional Company Info

Here is section where we delve into some of the more technical aspects of the betting site, paying special attention to the security & licensing measures and the quality of the customer service. Keep reading to find out more.

The Genting Bet Business

Genting is a Malaysian-owned casino brand that was first launched way back in 1965. Since then it has risen to become one of the best-known casinos in the UK and world, with 47 branches in Britain and active operations in the Americas, Australasia, Asia and the United Kingdom, as well as thriving businesses in the tourism, resorts and cruise sectors. In 2014 the group launched its online sportsbook and has been expanding its service ever since.

All About the Genting Business
Company Support Security Player Protection
Name:Genting Bet Live Chat:Yes Encryption:GlobalSign Deposit Limits:Adjustable
Head Office:Birmingham, England Phone:call back service License:UK Gambling Comission Betting Limits:Adjustable
Owner:Lim Kok Thay Email:support@gentingcasino.com Testing Agency: Self Exclusion:Available
Employees:over 58,000 globally Fax:n/a Audit Organisation: Child Protection:guaranteed
Registered Players: Other: Anti Money Laundering Controls:KYC Partner Organisations:GambleAware

Business owner, Lim Kok Thay, has commented that the company expansion was a seamless and natural progression, now sitting nicely alongside the already-famous, online casino, slots and live casino platforms. Lucky customers of Genting Bet are now able to keep all their betting pursuits together under one, big Genting Bet-branded roof.

Customer Service7

Customer support is something that’s taken very seriously at Genting Bet. The company have an email support service (which we recommend using for some of the more technical queries) and also a telephone call back service and live customer chat support. The live chat feature is by far the best option if you’re looking for a fast solution to a common troubleshooting issue.

Licensing & Security7

Genting Bet has been issued a full license from the UK Gambling Commission, which means that you can Gamble with full assurance that you’re receiving a fair and legitimate service. They also uphold their commitment to promoting safe and responsible gambling by working closely with GambleAware. Regarding internet security, all the online products – including the mobile services – are protected by the GlobalSign Internet Group, meaning you never have to worry about your sensitive, personal details falling into the wrong hands.

Not Too Many Bonus Points

It’s pretty safe to say that we were disappointed with Genting Bet’s performance here in the bonus points department. Because of the old sponsorship deal with Premiership Football club Aston Villa, as well as the extra markets and the extra bonuses and promotions, the operator managed to chalk up a respectable three from a possible five points in the respective areas. However, with no live streams and no awards for the sports betting service, Genting Bet were unable to score any more points, meaning that they ended up with a meagre 3/10 overall.

However, with no live streams and no awards for the sports betting service, Genting Bet were unable to score any more points, meaning that they ended up with a meagre 3/10 overall.

Genting Bet – A Limited Service

In the end Genting Bet didn’t manage to dazzle us in any of our major testing areas, and only really justified a pretty mediocre score. There are some good areas worth noting, such as the quality customer service and the sleek platform, however, there are a number of features missing here that you would really expect to see in a top-quality online betting site.

Strenghts and Weaknesses of Genting Bet
  • Major Strengths
  • none
  • Minor Strengths
  • aesthetic platform
  • additional bonuses & promotions
  • Major Weaknesses
  • no in-play cashout
  • Minor Weaknesses
  • no live streams

When you look and see that there are no live streams, no in-play cash-out, limited coverage of both in-play and pre-match sports markets and no in-play graphics, it becomes clear that the service here is not bad, per se, but definitely limited. There is potential there, but the operator will have to make some improvements in the future if it wants to compete with the very best. Head back over to the main sports betting page for a recap on how to judge the quality of an online betting site.

Q&A/FAQ

This page is an overview of the Genting sportsbook, please refer to the review sub-pages for more detailed information, any further questions should be emailed to us at info@bestbettingsites.uk.

How exactly does the customer call-back service work?

The request a call-back go to the homepage, click the main menu tab and click on customer service. Then, under the Telephone heading, select the “Click here to request a call back” option.