Danish gamblers face deposit restrictions

Danish online casino players and sports bettors could face restrictions on the amount they will be allowed to deposit. The Danish government is consulting with the gambling industry over plans to limit deposits to DKK1,000 (£120).

Copenhagen harbour

Consultations between industry and government about the deposit limits are underway. © Pexels.

Deposit limits, abolishing wagering requirements, and promotion of a self-exclusion system are just a few of the many proposals that the Danish government are asking the industry to consider. If adopted, they would apply to new and existing Danish operators and come into force from 01 July.

The introduction of a deposit limit is perhaps the most radical of the suggestions that the Danish government have announced. Players will not be able to deposit more than the equivalent of £120, although they can fund a temporary account to a maximum of £1,209. They also wish to enforce players who use online gambling services to set their own personal deposit limits before playing. Any changes will take 24-hours to activate.

Wagering requirements also come under close scrutiny in the proposals, with the government wanting to remove them completely from winnings on promotions. Players are often required to place further bets, often many times the original amount they received as a bonus, before money can be withdrawn. The government also wants to limit wagering requirements when not part of a promotion to a maximum of ten-times the stake waged.

The time-frame that customers will have to meet the terms and conditions of a promotion will be set at a maximum of 60 days. Gambling operators will be prohibited from personalising special offers to individuals but they will be legally obliged to learn from customers’ betting patterns and intervene if the customer is at risk from developing a gambling problem.

Self-help measures for users must be promoted to consumers, with a prominent link available on all websites. The operators will be required to display details of gambling treatment centres throughout the country and an online self-assessment test for compulsive gambling provided.

Danish gambling regulator Spillemyndigheden must be linked to by licensed operators, while all marketing material, both physical and online, must display clear age restrictions.

Some countries, such as the recently re-regulated Swedish market, have experienced difficulties in enforcing self-exclusion schemes, with Sweden admitting some operators didn’t have live access to the national database. In the UK, gamblers were able to bypass being detected by making minor adjustments to personal data and were able to open new accounts.

The Danish plan to increasing responsibility on operators to ensure customers have not self-excluded. The register must be checked before accepting new customers and when promotional material is sent.

The proposals also suggest an increase to the minimum time lengths they can exclude for; 30 days would become the lowest figure and all licensees must offer their customers the ability to self-exclude permanently. Operators must also keep the records of all customer’s gambling activity for a period of five years.

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