• Straightforward terms
  • Easy to read and comprehend
  • No unreasonable terms
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Key Points of the William Hill Terms and Conditions

Here I’d like to lay out a few of the important terms and conditions that apply when using the William Hill online sportsbook. Most online bookmakers have similar terms and conditions but they do of course vary between operators and there a few that I’d like to draw your attention to. If any of this information appears outdated or incorrect, or if you have any questions, please send me an email at info@bestbettingsites.uk and I will update the information as soon as possible. Or if you’d like to learn more about William Hill, check out our reviews of live betting, bonuses and the mobile app.

The Complete T&Cs of William Hill

Below you’ll find an overview of the chapters of usage for the William Hill online sportsbook. I’ve made a few comments on some interesting passages that I think are especially relevant to many punters.

1. Introduction

2. Contracting Parties

3. Changes to the Terms of Use

4. Opening Your Account

4.7 Your Account must be registered in Your own, correct, name and personal details and it shall only be issued once for You and not duplicated through any other person, family, household, address (postal or IP), email address, Access Device or any environment where Access Devices are shared (e.g. schools, workplaces, public libraries etc) and/or account in respect of the Services. Any other accounts which You open with us, or which are beneficially owned by You in relation to the Services shall be “Duplicate Accounts“. We may close any Duplicate Account (but shall not be obliged to do so). If we close a Duplicate Account:

Comments: This is a fairly standard condition of membership with an online bookmaker but one you should definitely be aware of. You are entitled to just one account per household and certainly one account per person. Many people create duplicate accounts to try and take advantage of welcome and other bonuses, but this is against the terms and conditions for almost all online sportsbooks.

5. Verification of Your Identity; Money Laundering Requirements

5.2 By agreeing to the Terms of Use You authorise us to undertake any such verification checks from time to time as we may require ourselves or may be required by third parties (including, but not limited to, regulatory bodies) to confirm these facts (the “Checks“). You agree that from time to time, upon our request, you may be required to provide additional details in respect of any of such information You have provided us, including in relation to any deposits which You have made into Your Account.

Comments: As well as the checks that you may be required to pass when registering your account, William Hill reserves the right to undertake other identity verification checks at its choosing. Be aware then that you are agreeing to providing this information if requested when signing up to the boomaker.

6. Username, Password, Pin and Customer Information

7. Deposits and Withdrawals From Your Account

8. Legal Use of the Website

9. Placing Your Bet and/or Gaming Using the Services

10. Remote Gaming or Betting

11. Collusion, Cheating, Fraud and Criminal Activity

12. Closure of Your Account; Termination of the Terms of Use

12.6 We are, at any time (and notwithstanding any other provisions contained in the Terms of Use), entitled to close Your Account and terminate the Terms of Use on written notice (or attempted notice) to You using Your Contact Details. In the event of any such termination by us we shall, subject to paragraph 12.7, as soon as reasonably practicable following a request by You, refund the balance of Your Account.

Comments: The bookmaker also reserves the right to terminate your account by way of written notice. The terms and conditions set out numerous activities that can result in termination of your account, such as cheating, collusion, possessing duplicate accounts or other factors.

13. Access to, and Use of, the Services

14. Betting and Gaming Terms

15. Alteration of the Website

16. Third Party Software

17. IT Failure

18. Errors or Omissions

19. Exclusion of Our Liability

20. Breach of the Terms of Use

21. Intellectual Property Rights

22. Viruses, Hacking and Other Offences

23. Your Personal Information

24. Use of Cookies on the Website

25. Complains and Notices

26. Transfer of Rights and Obligations

27. Events Outside of Our Control

28. Waiver

29. Severability

30. Entire Agreement

31. Third Party Rights

32. Law and Jurisdiction

33. Responsible Gaming/Gambling

34. Links

35. Contacting Us